These 12 tips will help you to handle bad reviews & toxic user behavior on Social Media, while creating a friendly community for mobile games.
Community Manager @ PlayKot
Diana Craciun is the Community Manager of the Russian gaming company Playkot. Starting with SuperCity, soon after that, she moved on to mobile games (SuperCity, Spring Valley Farm Adventures, etc). “Managing communities near to a million followers on Facebook provided me with plenty of experience dealing with negative comments, toxicity, and even downright trolling”.